Digital Network Vision WARRANTY AND RETURN POLICIES WARRANTY:  Digital Network Vision, LLC (“DNV”) warrants that its products will be free from manufacturing defect, used as directed, for a period of one (1) year from the date of purchase from DNV.  Products under warranty will be replaced or repaired, in DNV’s sole discretion.  Specific warranty provisions are packaged with each product. RETURNS:  DNV will accept returns for refund or credit as follows: (1) DNV will refund the purchase price in the manner it was paid to DNV for returns within fourteen (14) days after delivery to customer, subject to a ten percent (10%) restocking fee; (2) DNV will also accept returns after fourteen (14), but no more than thirty (30) days after delivery to customer, also subject to a ten percent (10%) restocking fee, but DNV will only provide merchandise credit, after deduction of the restocking fee, in case of such returns.  DNV will not accept returns for refund or credit after thirty (30) days after delivery of merchandise to customer. HOW TO RETURN MERCHANDISE TO DNV: 1. All returned merchandise must have an RMA #.  Call DNV at 888-701-0874 for a number. 2. The RMA # must appear on the outside of the merchandise packaging you use to send the merchandise to DNV. 3. Shipping, handling, and insurance is your obligation to get the merchandise to DNV.  DNV will return any repaired or replaced merchandise under warranty using appropriate insured means, at DNV’s cost.  All other shipments are at customer’s expense. 4. For non-warranty returns, all returned merchandise must be unregistered, in complete original packaging, in the same condition as sold, with all accessories, literature, instructions, documentation, and blank warranty cards. CONTACT DNV: For more information, contact DNV as follows: Digital Network Vision, LLC 9 Bartlet St. #325 Andover, MA 01810 USA voice/fax: (888) 701-0874 or (781)-577-9585 E-mail: sales@digitalnetworkvision.com